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Unifying ServiceNow with Here™ Enterprise Browser

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Service now and Here Enterprise browser

The high cost of the “toggle tax”

Enterprises are suffering from a "toggle tax". According to a Harvard Business research report published in 2022. They found that workers switched back and forth between different apps on their desktops 1,200 times a day. This totals up to four hours a week spent reorienting themselves after toggling—in context this is 9% of their workday.

Today, we’re excited to announce an integration with ServiceNow that solves for this challenge by providing a seamless and integrated experience around ServiceNow. The out-of-the-box integration, available on the ServiceNow store for instant deployment, adds Here™ Enterprise Browser productivity-enhancing capabilities to the Now Platform, including Actionable Notifications, Deep Search, Supertabs, and an Admin Console. These features help unify and simplify the end-user experience.

Effortlessly share information both ways between Here™ and ServiceNow

Our ServiceNow integration create unique end-user experiences and boosts engagement on the Now Platform. By unifying Now Platform data to other desktop apps via Here™ Enterprise Browser. This integration supports Financial Services Operations (FSO), Customer Service Management (CSM), IT Management, Governance, Risk, and Compliance.

Here™ ServiceNow integration:

  • Reduces the complexity of authentication and connectivity between Here™ and Now Platform
  • Decreases development time/ costs and increases employees' productivity with seamless access to Now Platform from across the browser.
  • End-users can look up contacts, cases, tasks, and other information from Here™ and launch Now Platform relevant pages in context.

You can enhance your employees’ workflows by accessing ServiceNow in Here™. And with instant access to ServiceNow data and the ability to communicate seamlessly inside and outside of ServiceNow, you can deliver services quickly and effectively.

Here™ ServiceNow integration allows you to easily connect ServiceNow to Here™ Enterprise Browser. Our ServiceNow integration API reduces time to market so your users can benefit right away from less context switching and re-keying of data to increase productivity. It extends workflows between ServiceNow and other apps by effortlessly sharing information both ways. For example, an end-user can have three browser windows open and navigate across different contacts with 2-way context sharing.

Get started with our new ServiceNow integration

Our ServiceNow integration is available to all our OpenFin Workspace customers. If you're interested, please contact us at sales@here.io. You can also find it on the ServiceNow store for instant deployment.

With our ServiceNow integration developers can deliver unique end-user experience, driving engagement with Now Platform by adding pathways to access Now Platform data from other desktop tops, global search, and actionable desktop notifications. The integration supports Financial Services Operations (FSO), Customer Service Management (CSM), IT Management and Governance, Risk and Compliance.

With our ServiceNow integration developers can deliver unique end-user experiences, driving engagement with Now Platform by unifying Now Platform data to other desktop apps, global search, and actionable notifications. This integration supports Financial Services Operations (FSO), Customer Service Management (CSM), IT Management, Governance, Risk, and Compliance.

Our ServiceNow integration empowers developers to create unique end-user experiences and boost engagement on the Now Platform. By unifying Now Platform data to other desktop apps, global search, and actionable notifications. This integration supports Financial Services Operations (FSO), Customer Service Management (CSM), IT Management, Governance, Risk, and Compliance.